Privacy Policy

2. Collection of user data

We may collect:

• Personal information is information we hold which is identifiable as being about you. This includes information such as your name, email address or any other type of information that can reasonably identify an individual, either directly or indirectly.
• Payment Information: we do not receive your credit or debit card information. Third party payment processor handles payments, not us.
• Communications: if you contact us for any reason, we will receive whatever information you voluntarily provide (e.g., your feedback, ratings and reviews).
• Your Devices: device identifiers, phone manufacturer and carrier, browser, IP address, operating system version, mobile advertising identifiers, application installations.
• Platform Interaction: we see what content our Platform users access, when and how they interact with the Platform content/pages.
  
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3. How we use your personal information

We use the collected data for the following purposes:

• To provide the services and/or information that you have asked for.
• To communicate with you regarding changes to your account or our Platform.
• To send our newsletters.
• To enforce our rights, carry out our obligations, prevent fraud, respond to government requests, facilitate disputes between users.
• To accomplish any other purpose for which the information was provided.

You may "opt-out" of communications. If you withhold your personal information, it may not be possible for us to provide you with our products and services or for you to fully access the Platform.
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4. Disclosure of data

We may disclose the collected personal information as follows:

• In case there is a sale, merger or other transfer in the ownership of our Platform, the successor will receive personal information about our Platform users along with the assets transferred.
• To our contractors, business partners, third party service providers and other entities or individuals who provide support for our Platform. For example, integration and API partners.
• Aggregated, anonymized information that does not identify any particular user can be disclosed without restriction.
• To respond to a court order, regulatory request or legal process.
• If we decide that disclosure is appropriate to protect the property, safety, rights of the Platform, its users or the public

5. Security of your personal information

• We are committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safe guard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
• Where we employ data processors to process personal information on our behalf, we only do so on the basis that such data processors comply with these requirements and that have adequate technical measures in place to protect personal information against unauthorised use, loss and theft.
• The transmission and exchange of information is carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us.  Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

6. Access to your personal information

• You may request details of personal information that we hold about you. If you would like a copy of the information which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at contact@writersmap.co.
• We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act or any other applicable law.
• If you have any complaints about our privacy practices, please feel free to send in details of your complaints to us. We take complaints very seriously and will respond shortly after receiving written notice of your complaint.

7. Cookie Policy

Cookies are small bits of text data placed on your device when you visit sites. Cookies record data about your activity, such as which pages you view and what you click on. Cookies assist our Platform to recognise your device when you return. For example, cookies can help us to remember your preferences, username, analyse the performance of our Platform and recommend content that may be most relevant to your interests.
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We may use cookies:

• Analytics. This type of cookies shows us which pages users view, which links are popular, etc. These cookies only provide anonymized information that does not identify anybody personally. This information is then bundled with similar information from the other users, so that we can analyse the general usage patterns.
• Essential cookies. These are necessary to provide the services that you have asked for. Without these essential cookies, our Platform would not be able to operate. They are necessary to enable users to navigate through the Platform and use its main features. E.g., essential cookies identify registered users so that they can access member-only areas of the site. Essential cookies keep users logged in. If a subscriber disables essential cookies, that subscriber won’t be able to get to all of the content that a subscription entitles them to. These cookies don't collect information that could be utilized for the purposes of marketing or figuring out what places on the internet you have visited.
• To improve your browsing experience. This type of cookies enables the site to remember users’ preferences and settings, such as geographic region or language. They can also be used to restrict the number of times an ad is shown, to remember which forms you have already filled in, so that you don’t have to do it again.
• To implement tracking technology on our Platform. This tracking does not use your personal information; it uses deidentified data (i.e., data that cannot be tied specifically to you). We will not combine this data with your other personal information without your prior express permission.
• To implement flash cookies. Those are local stored objects that collect and store information about your preferences and navigation on our Platform. Flash cookies are not managed by the same browser settings as are used for browser cookies.
• To implement web beacons. Pages of our the Platform and our emails may contain small electronic files known as web beacons (also referred to as clear gifs. pixel tags and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system integrity).
• To implement pixel tracking. It is a process that involves the use of invisible pixel tags that consist of a few lines of computer code. Pixel tracking measures the effectiveness of advertisements and compiles aggregate and specific usage statistics. For example, if you visit our Platform from an advertisement on another platform, the pixel tag will allow the advertiser to track that its advertisement brought you to our Platform. If you visit our Platform, and we link you to another website, we may also be able to determine that you were sent to and/or transacted with a third-party website. This details collected for use in our marketing and research.

There is a way to turn off cookies by going to your browser’s Help or Settings menu. However, keep in mind that disabling cookies may limit your use of the Platform and/or delay or affect the way in which it operates.

8. Data security

Only our administrators are allowed to access our Platform’s password-protected server where your personal information is stored. We utilize SSL. However, any transmission of information over the Internet has its inherent risks, so we cannot guarantee the absolute security of your personal information. Transmit personal information over the Internet at your own    risk. We shall not be liable for circumvention of security measures or privacy settings on the Platform. It is your responsibility to keep your login credentials, if any, confidential.

9. Users' Rights

We will not share your personal information with third parties for their direct marketing purposes to the extent it is forbidden by law. If our practices change, we will do so in accordance with applicable laws and will notify you in advance.

10. International transfer

We process your personal information in Australia. This is where it will be transferred to in case you are located somewhere else. By submitting any personal information to us, you agree to its transfer to and processing in Australia.

11. EU Users' Rights

This section of our Privacy Policy applies to the users of our Platform in the EU. We would like to inform you about your GDPR rights and how we safeguard them.

• a. Your GDPR rights to be informed, to access, rectify, erase or restrict the processing of your personal information. You have the right to obtain free information about what personal data we have obtained about you, where it is stored, for how long, for what purposes it is used, to whom it was disclosed. You have the right to have us, without undue delay, rectify of inaccurate personal data concerning you. That means you can request we change your personal data in our records, or have your incomplete personal data completed. You have the “right to be forgotten,” i.e. to have us delete your personal information, without undue delay, if the data is no longer necessary in relation to the purposes for which it was collected. However, GDPR gives us the right to refuse erasure if we can demonstrate compelling legitimate grounds for keeping your information.
• b. GDPR gives you the right to restrict processing if any of the following applies:

• If you contest the accuracy of your personal data, we will restrict processing it for a period enabling us to verify its accuracy.
• The processing is unlawful and you oppose its erasure and request instead the restriction of its use.
• We no longer need your personal data for the purposes of the processing, but you require us to restrict processing for the establishment, exercise or defence of legal claims.
•  You have objected to processing pursuant to Article 21(1)of the GDPR pending the verification whether our legitimate grounds override yours.
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• c. Right to data portability. Upon request, we will provide you your personal data in our possession, in a structured, commonly used and machine-readable format. You have the right to transmit that data to another controller if doing so does not adversely affect the rights and freedoms of others.
• d. Right to object. You can object, on grounds relating your particular situation, at anytime, to processing of your personal information, if based on point (e) or (f)of Article 6(1) of the GDPR.  We will then have to stop processing, unless we can demonstrate compelling legitimate grounds for the processing. If you object to the processing for direct marketing purposes, we will have to stop processing for these purposes.
• e. Right to withdraw consent. GDPR grants you the right to withdraw your earlier given consent, if any, to processing of your personal data at any time.
• f. Rights related to automated decision making. As a responsible business, we do not rely on any automated decision making, such as profiling.

12. Accessing and correcting your personal information

You can view and edit some of your account information yourself after logging in. If you terminate account, we may retain some information for as long as necessary to evaluate Platform usage, troubleshoot issues, resolve disputes and collect any fees owed. If you have any questions or wish to ask to access, modify or delete any of your personal data on our Platform, please send us an email to contact@writersmap.co. Note that we can deny your request if we think it would violate any law or cause the information to be incorrect.